Getting Support
How to get help with your IoTFlows products, including contacting support, resetting your password, and accessing resources.
Contact Support
Our support team is available to help you with any questions or issues you may encounter.
Email Support
Best for non-urgent questions, feature requests, and detailed technical issues
In-Platform Feedback
Click the feedback icon in the top navigation bar to submit feedback, report bugs, or ask questions directly
Reset Your Password
If you've forgotten your password, you can easily reset it from the IoTFlows login page.
Go to login page
Navigate to dashboard.iotflows.com
Click 'Forgot your password?'
Find and click the Forgot your password? link
Enter your username
Provide the username associated with your account
Check your email
You will receive an email with instructions on how to reset your password
Create new password
Follow the link in the email and create a new secure password
If you don't receive a password reset email within 5 minutes, check your spam folder or contact support@iotflows.com for assistance.
Helpful Resources
Training & Onboarding
Best Practices Guide
Learn proven strategies for maximizing ROI and driving continuous improvement with IoTFlows
FAQ & Troubleshooting
Find answers to common questions and solutions to frequently encountered issues
Need personalized training or onboarding for your team? Contact support@iotflows.com to schedule a session with our team.
Report a Bug or Request a Feature
We're continuously improving IoTFlows based on customer feedback.
To report a bug:
- Click the feedback icon in the platform
- Describe the issue with steps to reproduce
- Include screenshots if helpful
- Submit the form
To request a feature:
- Use the feedback icon or email support@iotflows.com
- Describe the feature and the problem it would solve
- Explain how it would benefit your operation
All submissions are reviewed by our product team. We may follow up for clarification or to notify you when features are implemented.
Still need help? Don't hesitate to reach out to support@iotflows.com — we're here to help!